CarePatrol Partners with LifeGuides™ To Help Families Through the Process of Caring Transitions

LifeGuides

 

Helping a loved one through the aging process can be challenging.  However, thanks to a new company with backing from some of the original investors of Match.com, LifeGuides™ will make it easier for tens of thousands of people going through such challenges.

Life Guides pairs people, who are going through a specific Life Challenge, with Guides who have gone through the same Life Challenge. Like Match.com, who pairs people for love, and Doctors-On-Demand finds doctors for patients, LifeGuides™ custom-match a Guide, who has a specific Life Experience and profile, to each Client.

To enhance Life Guides program even more, they have partnered with CarePatrol, the largest Senior Assisted Living Placement Organization in the nation to help make the transition into assisted living and memory care smoother.

CarePatrol will refer their clients to Life Guides to help them through the many decisions that will need to be made. Whether it is before or after a family moves into a senior housing community a Guide can be supportive through the emotional toll of their loved one’s transitions.  Life Guides will be there to help support family members  as long as possible before assisted living or memory care is needed.

LifeGuides™ will use CarePatrol as a national resource for families who have their loved one’s living at home but need to move into the safer environment of assisted living or memory care.

Founder and President of CarePatrol, Chuck Bongiovanni states that; “Many times families need to talk with others who have been through the process before to feel more at ease with the move or transition after the move.  The Life Guide partnership with CarePatrol creates the link that can make this happen.”

“We are beyond excited to partner up with such a high caliber organization like CarePatrol to help ease the burden of a difficult transition in countless people’s lives.  CarePatrol’s impact and spirit of serving people in need is admirable and we are thrilled to be able to complement the good work they already do” states LifeGuides™ Founder, Mark Donohue

ABOUT CAREPATROL:

CarePatrol is the largest franchised senior placement organization in the nation and helps families find independent living, assisted living and memory care communities in over 40 states.  Their service is at no-cost to the family and are personally performed by highly trained franchisees and their employees.  CarePatrol was recently acquired by The Riverside Company to be part of the ComForCare platform of senior care services.

 

ABOUT LIFE GUIDES:

LifeGuides is a Public Benefit Company (PBC) creating a new category in Life Wellness, by leveraging life experience, empathy and authentic listening to facilitate enhanced human connection during life challenges across one’s lifespan.

LifeGuides™ pairs people, who are going through a specific Life Challenge, with Guides ™ who have gone through the same Life Challenge. Like Match.com pairs people for love, and Doctors-On-Demand finds doctors for patients, we custom match a Guide, who has a specific Life Experience and profile, to each Client.  To learn more contact Diane@lifeguides.com

CarePatrol Named a Top Franchise for Veterans by Franchise Business Review

 

Gilbert, AZ (November 12, 2018) – CarePatrol, the nation’s largest senior placement organization, was named one of the 2018 Top Franchises for Veterans by Franchise Business Review, a national franchise market research firm that performs independent surveys of franchisee satisfaction.

CarePatrol was among 250 franchise brands, representing over 26,000 veteran franchise owners that participated in Franchise Business Review’s research. CarePatrol’s franchisees were surveyed on 33 benchmark questions about their experience and satisfaction regarding critical areas of their franchise systems, including training & support, operations, franchisor/franchisee relations, and financial opportunity.

“As a Veteran myself, I am grateful that I was welcomed in by CarePatrol,” said Pat Parise, Director of Operations, CarePatrol Franchise Systems. “Our franchise network has always been passionate about Veterans, and it’s an honor to be listed as a Top Franchise for Veterans as we continue to assist our Veterans as they enter back into civilian life.”

“The reality is that very few of the thousands of franchise opportunities available today are rated highly by their franchise owners,” said Eric Stites, founder and CEO of Franchise Business Review. “That’s the whole reason we do what we do, which is help prospective franchisees understand which franchises the top opportunities are based on the actual performance and satisfaction of franchise owners. The 80 companies named in this year’s report received the highest ratings from the veterans that own them on our independent satisfaction survey.”

CarePatrol has more than 150 offices in 40 states, with local senior care advisors who work with families free of charge to find quality, top-rated assisted living, independent living, memory care, nursing homes and in-home care. The senior advisors meet with families in person to assess a client’s care level needs, financial needs and general preferred locations before recommending the best and safest care options.

About CarePatrol:

CarePatrol’s founders have been pioneers in the senior placement industry for the past 25 years. Franchising since 2009, CarePatrol has been a Franchise Satisfaction winner for eight consecutive years. With 150 franchise partners, CarePatrol is the largest senior placement organization in the country, and in early 2018, was acquired by ComForCare, a premier provider of home care for aging adults. With ComForCare’s private equity support from The Riverside Company, CarePatrol is now part of a multi-brand franchise parent company, which has plans for more expansion across the continuum of care for aging adults. For more information, visit www.CarePatrol.com.

About Franchise Business Review:

Franchise Business Review (FBR) is the only independent market research firm that specializes in benchmarking franchisee satisfaction based exclusively on ratings and reviews from franchise owners. FBR publishes free and unbiased franchisee satisfaction research reports throughout the year online at http://www.FranchiseBusinessReview.com.

Media Contact:

Sarah Lofdahl

BizCom Associates

318-617-0362

sarah@bizcompr.com

CarePatrol Named a Top Franchise for Women by Franchise Business Review

Top Franchise for Women

FOR IMMEDIATE RELEASE

 CarePatrol Named a Top Franchise for Women by Franchise Business Review

Independent Survey Shows Female Franchise Owners Are Highly Satisfied with CarePatrol’s Performance

 Gilbert, AZ (November 06, 2018) – CarePatrol, the nation’s largest senior placement organization, was named one of the Top Franchises for Women by Franchise Business Review, a national franchise market research firm that performs independent surveys of franchisee satisfaction.

CarePatrol was among 240 franchise brands, representing nearly 6,000 female franchise owners, that participated in Franchise Business Review’s research on the Top Franchises for Women. CarePatrol’s franchisees were surveyed on 33 benchmark questions about their experience and satisfaction regarding critical areas of their franchise systems, including leadership, training and support, financial opportunity and work/life balance.

“CarePatrol has changed the lives of many of our women franchise owners,” said Becky Bongiovanni, vice president of CarePatrol who owned CarePatrol’s model franchise for several years prior to franchising the concept. “Women currently make up over 34 percent of our owners, followed by couples and men.”

“The franchise industry provides many options to women seeking business ownership on a full- or part-time basis in multiple sectors,” says Michelle Rowan, president of Franchise Business Review. “The number of franchise opportunities can be overwhelming, so it’s critical to examine feedback from other female franchise owners on how well the franchise meets their expectations in terms of support, work/life balance, financial opportunity, and other key areas of business ownership.”

CarePatrol has more than 150 offices in 40 states, with local senior care advisors who work with families free of charge to find quality, top-rated assisted living, independent living, memory care, nursing homes and in-home care. The senior advisors meet with families in person to assess a client’s care level needs, financial needs and general preferred locations before recommending the best and safest care options.

 

About CarePatrol

CarePatrol’s founders have been pioneers in the senior placement industry for the past 25 years. Franchising since 2009, CarePatrol has been a Franchise Satisfaction winner for eight consecutive years. With 150 franchise partners, CarePatrol is the largest senior placement organization in the country and in early 2018 was acquired by ComForCare, a premier provider of home care for aging adults. With ComForCare’s private equity support from The Riverside Company, CarePatrol is now part of a multi-brand franchise parent company, which has plans for more expansion across the continuum of care for aging adults.

For more information, visit www.CarePatrol.com.

 

About Franchise Business Review

Franchise Business Review (FBR) is the only independent market research firm that specializes in benchmarking franchisee satisfaction based exclusively on ratings and reviews from franchise owners. FBR publishes free and unbiased franchisee satisfaction research reports throughout the year online at www.FranchiseBusinessReview.com.

For more information, contact:

Sarah Lofdahl

BizCom Associates

318.617.0362

sarah@bizcompr.com

CarePatrol Ranked in the Top 50 Franchise Leaders of 2018 by Franchise Business Review  

Franchise Business Review ranks CarePatrol in Top 50 Franchise Leaders

DETROIT (October 10, 2018) –CarePatrol, the nation’s largest senior placement franchise, was named one of the Top 50 Leaders in the Franchise Industry by Franchise Business Review, a national franchise market research firm that performs independent surveys of franchisee satisfaction.

CarePatrol was among 300 franchise brands, representing over 27,000 franchise owners, that participated in Franchise Business Review’s research. CarePatrol’s franchisees were surveyed on 33 benchmark questions in the areas of financial opportunity, training and support, leadership, operations and product development, core values (e.g., honesty and integrity of franchisor), general satisfaction, and the franchisee community. An additional 16 questions asked franchisees about their market area, demographics, business lifestyle, overall enjoyment running their franchise, and role in the franchisee community.

“We are incredibly honored to have CarePatrol recognized within such a respected list,” said CarePatrol founder Chuck Bongiovanni. “We are passionate about helping each franchisee achieve their fullest potential and to work alongside them to reach our shared goal of helping families find the right care solutions for their loved ones.”

CarePatrol has more than 150 offices in 40 states, with local senior care advisors who work with families free of charge to find quality, top-rated assisted living, independent living, memory care, nursing homes and in-home care. The senior advisors meet with families in person to assess a client’s care level needs, financial needs and general preferred locations before recommending the best and safest care options.

About CarePatrol 

CarePatrol’s founders have been pioneers in the senior placement industry for the past 25 years. Franchising since 2009, CarePatrol has been a Franchise Satisfaction winner for eight consecutive years. With 150 franchise partners, CarePatrol is the largest senior placement organization in the country, and in early 2018, was acquired by ComForCare, a premier provider of non-medical in-home care for aging adults. With ComForCare’s private equity partnership with The Riverside Company, CarePatrol is now part of a multi-brand franchise parent company, which has plans for more expansion across the continuum of care for aging adults. For more information, visit www.CarePatrol.com.

For more information, contact:

Sarah Lofdahl

BizCom Associates

318.617.0362

sarah@bizcompr.com

ComForCare Platform Could Grow to 20 Different Franchise Brands

A deal announced this week could be the first step in the creation of a family of senior care franchise businesses under a single private equity owner, The Riverside Company.

It’s similar to what Riverside has done in building the Dwyer Group, which is a platform of 17 trade service franchises, including Molly Maid, Mr. Rooter and Window Genie. They are united under the consumer-facing “Neighborly” brand.

New York-based Riverside made its first acquisition in the home care sector last July, investing in ComForCare. Based in Bloomfield Hills, Michigan, ComForCare has about 200 locations across the United States and brought in about $8.8 million in revenue in 2016. This week, The Riverside Company and ComForCare announced the acquisition of CarePatrol, describing the deal as an addition to the ComForCare platform. CarePatrol operates on a franchise model, providing in-person advisory and placement services for people moving into assisted living and other senior housing settings.

Look for the ComForCare platform to keep growing, with the addition of other franchises serving the needs of older Americans and others with caregiving needs.

“Riverside was very effective at growing the Dwyer Group worldwide, and I think when they looked at this space, they thought, wow, no one is serving the needs of aging adults with the idea of being a broad-based services company,” ComForCare CEO Steve Greenbaum told Home Health Care News. “There’s a lot of vision around this brand being synonymous with taking are of the needs of people, those who are aging or need care.”

Riverside Principal Steve Rice confirms that this is the strategy.

“There will be more of this,” he told HHCN. “[The idea] is to create a holistic franchisor offering the range of services every senior will need to live the best life possible.”

There are more than 20 types of franchise-based businesses that could potentially make sense for this platform and that are potential targets for acquisition, Greenbaum said.

Rice echoed that there are diverse options on the table. These include lawn care, handyman businesses and other services that help seniors stay at home, as well as moving companies that could help with the transition into other care settings, or estate sale services.

Franchise companies are in a great position to serve this huge growth market because local owners understand the needs of their friends and neighbors, and having that trust is especially important for people in times of need, Rice and Greenbaum said.

Riverside is not disclosing the financial terms of the CarePatrol transaction or how much capital it is willing to invest to grow the platform, Rice said. CarePatrol’s management team and sellers are staying on and will continue to run the business, including founder and CEO Chuck Bongiovanni.

Pursuing synergies

In markets where there are both ComForCare and CarePatrol franchises, it’s common that the businesses already interact, Greenbaum noted. That’s because as home care clients age and their needs increase, they sometimes decide to move into a senior living setting and turn to CarePatrol for help.

The two are “complementary, non-competitive” businesses, Greenbaum said.

However, it is common for ComForCare to provide services to people living in assisted living or similar facilities. The companies are not concerned about conflicts of interest, with CarePatrol referring people to communities that have relationships with ComForCare, for example.

“[CarePatrol] is committed to finding the right facility to serve a client,” Greenbaum said.

Rice said that proper disclosures will be made as necessary to clients, as is customary given the “slightly overlapping spaces” the businesses occupy.

Both Rice and Greenbaum are excited about the synergies presented by the deal, such as the ability to strengthen ties to local health care providers, which are important referral sources for both ComForCare and CarePatrol.

Synergies likely will not extend as far as co-branding—for instance, having vehicles bearing both the ComForCare and CarePatrol logos, Rice said. That’s to maintain brand integrity and also makes sense because, at this point, there is no crossover between ownership of ComForCare and CarePatrol locations. In the future, if a market is identified as a good candidate to get a CarePatrol location, and there’s an existing ComForCare franchise there, that owner might be given the opportunity to open the CarePatrol, Rice said.

“You can imagine that taking on another franchise for our existing owners as being a natural extension for their business, so if they’re interested, it could make sense,” Rice said. “But the real leverage opportunity from the acquisition is having a larger organization, more capital for growth, consolidating under the sales function in terms of franchise sales, things like that.”

At the moment, there is relatively limited overlap between ComForCare’s footprint and the 150 CarePatrol locations. Increasing overlap will be one factor considered as the two companies continue to expand, but will not be determinative, Greenbaum said.

“I think what you’ll find is that strategically we’ll look to grow the brands in areas where we don’t have the right amount of coverage, but at the end of the day, we’ll be growing both brands independently and looking at opportunities to potentially create growth advantages for both sides … [to] broaden our reach and services,” he said.

Written by Tim Mullaney

https://homehealthcarenews.com/2018/02/comforcare-platform-could-grow-to-20-franchise-businesses/

IN-HOME CARE FRANCHISOR COMFORCARE ACQUIRES CAREPATROL

Purchase of senior care placement franchise launches new CEO’s strategic growth plan

DETROIT (Feb. 6, 2018) – ComForCare Health Care Holdings LLC, the premier in-home care provider, and CarePatrol, the nation’s largest senior placement franchise, have entered an agreement for ComForCare to acquire CarePatrol.

Recently backed by The Riverside Company, a private equity firm that handpicked new CEO Steve Greenbaum, ComForCare has more than 200 franchise locations in the U.S., Canada and the U.K. ComForCare’s acquisition of CarePatrol is a first step in realizing the company’s vision to rapidly expand the company’s footprint in the older adult care space through strategic partnerships, organic growth and investments.

“In addition to expanding our service offering and portfolio, our acquisition of CarePatrol illustrates our objective of finding new avenues to carry out our mission to help people live their best life possible,” said Greenbaum. “As the largest senior placement franchise in America, CarePatrol excels at its unprecedented and objective approach to helping families find the right care solutions for their loved ones.”

CarePatrol has more than 150 offices in 40 states, with local senior care advisors who work with families free of charge to find quality, top-rated assisted living, independent living, memory care, nursing homes and in-home care. The senior advisors meet with families in person to assess a client’s care level needs, financial needs and general preferred locations before recommending the best and safest care options.

“Our acquisition by ComForCare creates a partnership that is rooted in our shared mission to be a trusted resource for families and older adults as they age,” said CarePatrol founder and CEO Chuck Bongiovanni. “Together, we will reach new heights in customer service and quality care.”

“When we invested in ComForCare last year, we saw huge potential to become a disrupter in the home care space, especially given the accelerated growth of the industry with aging baby boomers,” said Stephen Rice, a Riverside principal. “ComForCare has been strategic about its organic growth since its inception more than 20 years ago, and we look forward to amplifying this growth through investments in similar-minded companies like CarePatrol.”

About ComForCare
ComForCare is a premier provider of in-home care with nearly 200 independently owned and operated locations in the U.S., Canada and the U.K., helping older adults live independently in their own homes and continue to do all the things they love. The home care company is committed to helping people live their best life possible and offers special programs for people with Alzheimer’s disease and other forms of dementia. ComForCare operates as At Your Side Home Care in Houston. www.comforcare.com.

About CarePatrol
CarePatrol’s founders have been pioneers in the senior placement industry for the past 25 years. Franchising since 2009, CarePatrol has been Franchise Satisfaction winners for eight consecutive years. With 150 franchise partners, CarePatrol is the largest senior placement organization in the country and has franchise territories available. www.CarePatrol.com

About Riverside
The Riverside Company is a global private equity firm focused on making control and non-control investments in growing businesses valued at up to $400 million. Since its founding in 1988, Riverside has invested in more than 500 transactions. The firm’s international portfolio includes more than 80 companies. www.riversidecompany.com

(END)

MEDIA CONTACT:
Pamela Hughes
24-Hour Media Line: 817-329-3257

CarePatrol and OverSightMD form Strategic Partnership to assist California hospitals and nursing homes reduce readmissions.

 PRESS RELEASE Dec 15, 2017 3:30 EST

(Gilbert,AZ). CarePatrol Franchise Systems is proud to announce the strategic partnership with OverSightMD, a privately-held transitional care company based in Milpitas, CA.

OverSightMD is a care continuum oversight solution that enables non-affiliated hospital and post-acute providers to function as a unified healthcare delivery system, reduce hospital re-admissions, and improve patient outcomes and lives.

OverSightMD accomplishes this by providing an interoperable platform with active case management through a proprietary patient engagement service. Facilitating the seamless exchange of relevant data into a patient population management application, hospitals and healthcare plans now have access to real-time clinical and financial insight across the care continuum.

“We are excited to be partnering with the entire CarePatrol team, says OverSightMD CEO, Mark Godwin, they have an impeccable reputation and a proven track record for placing seniors in safe environments.  Our teams will be collaborating to quickly respond with personalized guidance and support for seniors and their families.  Together, we will establish a new standard in protecting seniors.”

CarePatrol, the nation’s largest Senior Assisted Living Placement organization with 24 locations in Southern and Northern California  will assist OverSightMD’s contracted skilled nursing facilities and hospitals in transitioning their patients into assisted living, memory care and in-home care services.

“This partnership has a substantial two-fold advantage,” states CarePatrol CEO, Chuck Bongiovanni.  “It will first make a positive influence in overall patient satisfaction and quality of life when patients transition from hospitals, nursing homes, or their homes into senior living.”  He continues, “It will also reduce in Hospital Readmissions and Medicare Spending Per Beneficiary penalties that many California hospitals have been receiving and which skilled nursing facilities will soon be facing.”

Pin It on Pinterest