CarePatrol of Northeast Ohio

Shye made the difference. She was empathetic, resourceful, and extremely efficient throughout the process! Thanks to her we made a difference for our mom. Very thankful!

Shye Smith was great to work with. She kept us updated and got us answers to all our questions promptly. She was very knowledgeable about the process and what we needed to do to get our Mom into the facility of our choice that best suited her needs. Would highly recommend working with her.

CarePatrol was an invaluable resource at a very stressful and emotional time for me and my family. I had to move very quickly to place my parents — one in memory care, the other in assisted living — and it was tricky to find availability for both in the same overall facility. Kayla was so empathetic, listened carefully to our needs and gave me just enough choice without overwhelming me. She took care of a lot of initial coordination with the facilities on pricing etc, which freed me up for other things. I’m was so relieved that she could help me place both parents — even though she was initially only contacted about my Dad who was hospitalized at the Cleveland Clinic.