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CarePatrol of Rochester-Syracuse

All CarePatrol senior care advisors and assisted living consultants are committed to finding the best community for your loved one.

  • Assisted Living
  • Memory Care
  • Independent Living
  • Nursing Homes
  • In-Home Care
See How We Help

Testimonials from Our Verified Customers

Over 150 Local Senior Care Advisors Nationwide

How We Help You Find the Best Community for Your Senior

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It all begins with a simple phone call. Why is this call so important?

Choosing a safer senior housing option, unfortunately, cannot be made by appearance alone. What is most important is something that really can’t be seen. It is "Can this community really care for your senior?" That's why CarePatrol's advisors complete a "Care Discovery" and base our recommendations on care options that can specifically meet your individual needs and preferences.

Meet Your Local CarePatrol Senior Advisor
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Guided Tour of Communities

We believe in private & personalized tours. We literally walk you through the steps. You will never get a list from us and be told to “go visit them alone, or on your own.” After we’ve matched your individualized needs to safer care options in your area, we will accompany you on a tour of each one of them. Or, we will provide a virtual tour if that works better for you. You are never alone because we will be your personal care guide from start to finish.

Meet Your Local CarePatrol Senior Advisor
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Full Care Details & Transparent Pricing

We insist on transparency with pricing & services. We don’t like surprises either. How to pay for care is always a concern and a valid question of our clients. Another important question relates to what services are provided in a specific care option. We can help alleviate these concerns. We will inform you of private, Veterans, or other government programs that you may be eligible for.

Meet Your Local CarePatrol Senior Advisor
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Moving Day & Transition Support

We work with the community so you can focus on your loved one. Change can be hard, especially for Seniors. We make sure everything is in order so on moving day, everybody’s attention can be on making the transition as smooth as possible. Ensuring your questions are answered and you continue to feel good about your decision is as important as getting your senior settled in to a new environment.

Meet Your Local CarePatrol Senior Advisor
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Continuing Care Support

CarePatrol delivers satisfaction to families every day. Your advisor will be there for you when you need them - even after you make your decision. Long after move-in day, we'll still be there with regular check-ins to ensure your loved one's needs are being met.

Meet Your Local CarePatrol Senior Advisor

Julie Sentiff

Director of Client Relations
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"Healthcare professionals work with me to help their patients because they know that I will always do what I say I will. They know I will go the extra mile for their families and hold their hand through what can be a very overwhelming time. I am dedicated to making myself available for families who need support and they can call me day or night, seven days a week, and I will guide them through next steps to keep their loved one safe."

Julie has worked in the senior care industry for over a decade. Her experience working in Independent, Assisted Living and Memory Care communities, as well as helping hundreds of families secure private duty and in-home care services in their homes makes her a great addition to the CarePatrol team. Julie holds a BA from the University at Buffalo and started her career in Marketing and Event Management. She always had a strong desire to help people and came to the senior care industry a decade ago to follow her passion. Julie has made it her mission to serve seniors of Western and Central New York acting as a consultant for families, assisting them to navigate through the complexities of elder and long term care. 
Julie also serves as the Board Chair for the United Church Home Society, the organization that runs the Senior Wishes program locally, granting life enriching wishes to low income seniors. 

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Spotlight On Julie Sentiff

Years In Area:

40 years. Julie was born and raised in the Buffalo area and still lives in Lancaster raising her own family in the same town she grew up in.

Knowledge of the Area:

Julie has been helping families in need of senior housing and in-home care services in the Western and Central New York areas for the past 5+ years. She is an expert of the service offerings in our area.

About Julie Sentiff:

Julie has been working with seniors for over a decade and the last five years was spent supporting healthcare professionals with their caseloads and partnering with them for the best possible outcomes for their patients. She has a reputation for going above and beyond for the families she supports and always doing what's in the best interest of the senior. Even when she’s not working at CarePatrol helping seniors and families, she volunteers as Board Chair for a local program called Senior Wishes, which grants life enriching wishes for low income seniors in and around Western New York. Her passion for the elderly population is undeniable.

Before CarePatrol:

Julie started her career in Marketing for a software company catering to pharmaceutical manufacturers. After she became a mother, she realized that she desired a more gratifying and fulfilling career and decided she wanted to work with seniors. She worked in various settings in senior housing over the years and really found her niche not representing just one community, but being able to offer solutions for everyone, depending on their care level, geographic preference and their budget.

Best Traits:

Julie would describe herself as kind, empathetic and patient.

Favorite Movie:


Favorite Book:

The Compound Effect by Darren Hardy

Why I Do This

I fell in love with senior living over a decade ago. I have witnessed first hand how a senior’s quality of life can drastically improve in the right setting with the right support services in place. I have watched families cry tears of joy when they see their Mom or Dad thriving and enjoying life again, and you can see the relief they have knowing they are safe, cared for and loved. I am so passionate about educating families on misconceptions of senior living and offering solutions to improve their lives. I am truly blessed to be able to do this every day.

Our Team Members
Don Lewinski
Don Lewinski
Owner/Senior Care Consultant
Sarah Rowe
Sarah Rowe
Senior Care Advisor
Diana Harrison
Diana Harrison
Senior Care Outreach Specialist
Julie Fleck
Julie Fleck
Team Member